How Shipping Works – Elcago

At Elcago, we handle the entire process—from sourcing your products to delivering them to your location. Because we deal with bulk orders and international suppliers, shipping works a little differently from regular online stores.

? Step 1: Order Confirmation

• You place your order via our website, WhatsApp, or direct request
• We confirm:
  • Product availability
  • Final price (including shipping if applicable)
• Once confirmed, you proceed with payment

? Step 2: Product Sourcing & Processing

• We source your products directly from trusted suppliers
• Items are prepared, checked, and packaged for shipment

Processing time:

• Typically 3–15 business days (depends on product and quantity)

✈️ Step 3: International Shipping

• Your goods are shipped from supplier locations (mostly China)
• We use reliable logistics partners to ensure safe delivery

Estimated shipping time:

• 7–30 days depending on:
  • Shipping method
  • Product type
  • Destination

? Step 4: Customs & Clearance

• Orders may go through customs inspection in your country
• We assist with the process where possible

⚠️ Note:

• Customs duties or import fees may apply
• These are the responsibility of the buyer

? Step 5: Final Delivery

• Once cleared, your order is delivered to your address or pickup point

Local delivery time:

• Usually 2–7 days after arrival

⏱️ Total Delivery Timeline

On average, you should expect:

10 – 30+ days total delivery time

(Some orders may arrive faster or slightly later depending on conditions)

⚠️ Important Shipping Notes

• Delivery times are estimates, not guarantees
• Delays can happen due to:
  • Customs processing
  • Shipping carriers
  • Global logistics issues
• Bulk orders may take longer to prepare

? Tracking Your Order

• Tracking details are provided when available
• Our team can also update you on your order status anytime

? Why Our Shipping Works This Way

Elcago focuses on:

• Lower bulk pricing
• Direct sourcing from suppliers
• Cost-efficient logistics

This means you get better prices, even if shipping takes a bit longer than retail platforms.